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What should I do if I'm having trouble logging into my account?

Users having trouble logging in should: 

  • Try again, typing carefully. Make sure your username and password are typed correctly.
  • Check your caps lock - Passwords are case sensitive!
  • Reset your password by clicking the "Forgot Password?" link on the sign in page. Enter your email.  An email with instructions on resetting your password will be sent to you. 
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